FAQs

Here's some of the questions we get asked often about LCD TV repairs and Plasma TV repairs. Please Contact Us if you have any other enquiries that aren't answered below.

Eran Electronics Frequently Asked Questions

 


Does Eran Electronics provide a free quote to repair my item?

Yes we do provide free quotes where your TV or electronic item is delivered to our workshop to be assessed for repair.

What is the cost for repairing my TV or electronic component?

It's impossible to offer set pricing for TV and electronic repairs as the cost is dependent upon the nature of the problem - and any replacement components should they be required. All customers are informed about the total cost of repairs prior to any work being undertaken and their express consent sought.

What brands of television do you service and repair?

We repair and service all major brands of LCD TVs and Plasma TVs as well as a vast range of household elctronic items. Please feel free to ask if you're not sure or require more information about the services we provide.

Are warranties provided for any repairs carried out?

Yes. All items carry a three month parts and labour warranty for peace of mind.

Does Eran Electronics provide antenna, wall mounting and cabling services?

No. At present we do not offer wall mounting for televisions, antennas or cabling services.

Can Eran Electronics assist with my insurance claim?

Yes. We can provide a notice of assessment for your item/s to your insurance company.

Should I repair my existing LCD or Plasma TV or just buy a replacement television?

In most cases we can perform reliable repairs for much less than the cost of purchasing a new product. This is especially so if your TV is less than three years old. With the proper attention you can conitnue to enjoy your current TV for many more years to come.


Can you repair my item in house?

Again this is dependent on the nature of the fault. We can however provide a professional assessment of your TV or electronic item at your residence. *Please note a call out fee may apply.

Can Eran Electronics help with advice and planning when purchasing a new LCD TV, Plasma TV or home entertainment system?

Yes. Seeking professional advice before any significant investment or purchase makes sense. It's the same with a new TV or home entertainment system. Talk to us - the experts - before being wowed by a pimply faced kid on the shop floor with a slick sales pitch.

What suburbs does Eran Electronics service?

We are based at Hillside in north western suburbs of Melbourne but we are happy to assist customers wherever possible - please Contact Us or call us on (03) 9449 4145 during business hours.

Does Eran Electronics provide pensioner discounts?

Yes, we do provide pensioner, seniors and health care card holder discounts. Simply inform of us of your situation to see if you're eligible to receive a discount.



If your question hasn't been answered here please contact Eran Electronics to see if we can help. It's likely someone else has asked the same question and we may consider adding it to these FAQs to assist other customers.





The promise

Eran Electronics gets results

If Ossie undertakes to repair your TV, BluRay, DVD or Hi Fi component it gets fixed

Rapid turnaround times

We always aim have your item restored back to working condition as soon as possible

Reasonable prices for TV repairs

We're all about customer satisfaction without the premium price tag you would expect

Get Ready for Digital TV

The Australian Government will turn off the analogue TV signal in 2013. This means that all households will need to have either a digital TV or set top box to receive the digital signal to watch television. Eran Electronics can assist with getting you digital ready. For more information on getting ready for digital TV visit the digital ready web site

Reporting Dodgy TV Repairs

Eran Electronics has worked very hard over many years to establish its reputation as an honest and reliable TV repair service. It pains us to hear of good people being duped out of their hard earned by unscrupulous operators and reflects poorly on our industry. Consumers have rights. If you've had a less than satisfactory experience with a TV repairs service you should contact the business in question first to try to resolve the issue. After this, if you're still unhappy with the outcome please report it to the ACCC

Home Theatre Entertainment

Eran Electronics also repairs BluRay players, DVD players, PVRs, receivers, amplifiers and Hi Fi components. We can optimise your existing set up to ensure you're getting the most out of your home theatre entertainment experience.